Your privacy matters
How we handle your information across our website and telehealth services.
This policy has two parts: a website privacy policy covering information collected through our websites, and a summary of our HIPAA Notice of Privacy Practices covering protected health information.
Information we collect
We collect information such as your name, contact details, scheduling preferences, and general messages you submit through forms or by email or phone. We also collect device and analytics data, including IP address and browser information.
How we use your information
We use your information to respond to inquiries, schedule appointments, operate our services, and comply with legal requirements.
How information is shared
We share information with service providers and telehealth vendors under Business Associate Agreements, and when otherwise required by law. We do not sell your personal information.
Your rights
You may request access to, correction of, or deletion of your information. You may also file a complaint with the U.S. Department of Health & Human Services, Office for Civil Rights.
Security
We take reasonable measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Emergencies
For a crisis or emergency, call 911 or the 988 Suicide & Crisis Lifeline. Please do not use website contact methods for urgent needs.
Contact us
Questions about this policy? Email info@AccessMHC.com or call 516-325-1965.
This is a plain-language summary. A full HIPAA Notice of Privacy Practices is available on request.